Shipping policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
EU & International Shipping We ship to the European Union and select international destinations via DHL Express and standard international carriers.
- Standard Shipping: 7–14 business days
- Express Shipping (DHL Express): 3–5 business days
Free standard shipping is available on orders over $100 USD.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Questions? Contact us at hello@isagold.ca